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Two Western Union outlets in Spanish Town to be closed

Published:Wednesday | August 16, 2017 | 12:00 AM

In an effort to further enhance its network oversight and the protection of customers, GraceKennedy Money Services (GKMS) and Western Union will be ceasing money transfer services at two additional locations in St. Catherine.

The affected locations are both in Spanish Town.

GKMS said locations closed will be reopened if and when they are satisfied that adequate additional anti-fraud measures have been taken.

Over the past several years, GKMS, Western Union’s agent in Jamaica, has been enhancing its anti-fraud programmes to better protect customers from fraud scams, the company said in a release.

“Although we believe that those enhancements, as well as our continued investment in technology, have been effective in many ways, there are still some locations where an unusually high number of suspected fraudulent transactions are being reported,” it said. 

Western Union and GKMS said they are aware that the closures will inconvenience many honest customers. 

“We regret the need for this step and we encourage customers to transact with us at an alternate location nearest to them,” the release said.

“GKMS, Western Union and its agents remain resolute in the fight against fraud and will continue to take necessary actions to help protect the network and customers against scams of all types,” it added.

Western Union and GraceKennedy commenced operations in Jamaica in 1990 and currently have an agent network of more than 140 locations across every parish, helping to connect Jamaica to more than 200 countries and territories around the world.

- business@gleanerjm.com