BNS blocks forex transaction
THE EDITOR, Sir:
My wife and I returned from Jamaica on July 4 after the burial of my eldest brother, Sonny. Prior to the funeral, we went to Brown's Town to settle the funeral costs at Delapenha's Funeral Parlour. We accompanied my sister to the Scotiabank there to change US dollars into Jamaican currency.
The male teller refused to do the transaction, stating that he did not know the source of the money, even after we explained that we were in the country because of our brother's untimely death. They still would not budge.
My sister asked to speak to a manager, and a supervisor came to speak with her, confirming what the teller had said earlier. So the bank refused foreign currency on some very cheap and flimsy excuse.
It is incredible that a bank can refuse to change foreign currency, as our experience suggests, but perhaps there is more to it. I am still trying to come to terms with this strange encounter. I look forward to the responses.
Hall County, Georgia, USA