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FLOW customers enjoy free Internet speed boost

Published:Friday | March 15, 2019 | 12:18 AM
Dwight Williams
Dwight Williams

Thousands of FLOW residential customers have been enjoying the benefits of faster broadband speeds, free of cost, since the start of the year.

The telecoms firm increased the speeds of entry-level broadband plans, offering downloads below 50 megabits per second (MBPS).

“As someone that regularly does speed tests, I have definitely noticed the speed boost. Previously, I received 23 MBPS download, and since the boost, it has moved to 36 MBPS, and to think I am in St Mary!” said Kemoy Chambers of Port Maria.

Denzil Murray, a broadband customer with a family of six, has already taken advantage of the increased speeds. “The Internet in my home is used for school, WhatsApp, watching movies, and a range of things by my family. With the increased speeds, we are all doing more and at a faster rate,” Murray said.

Commenting on the speed boost, Dwight Williams, senior director of product development at FLOW Jamaica, stated, “We know how important fast Internet speeds are to the lives of our customers … . That’s why we have boosted the Internet speeds to households across Jamaica. However, the real value is creating increased opportunities for people to access the Internet for entertainment or study.”

Customers in Kingston and St Andrew, St Catherine, May Pen in Clarendon, Mandeville in Manchester, Montego Bay in St James, and Ocho Rios in St Ann are currently experiencing the speed boost on their broadband service.

The speed-boost programme continues in 2019, with the company aiming to complete the exercise for all applicable customers who are not currently benefiting to be given access by the end of March.