Tue | Mar 28, 2023

Go, JPS, go!

Published:Friday | March 26, 2010 | 12:00 AM

The Editor, Sir:

I had a similar experience to that of Graham Serjeant as outlined in his letter to the editor (March 25) about JPS's non-notification disconnection of service practice.

On the morning of March 9, the electricity supply to my apartment went off.

Assuming it was an area-wide power cut, I patiently waited for its restoration. Later in the afternoon, with the power still off, I came to realise that it was only my apartment that was affected - for nonpayment of my electricity bill. To that moment, I had not received a bill or a notice from JPS that payment was due, much more overdue.

Because of my absence from the country for a period of time during the year, I am accustomed to making lump-sum payments in advance to the JPS to cover bills in my absence. As a matter of fact, at the time of the disconnection, there was still a credit balance (approximately $2,900.00) reflected on my account. Nevertheless, the JPS exercised its monopoly power and cut off my power supply without notification.

I have written a letter of complaint to Damion Obiglio, CEO of JPS but, to date, I have not received an acknowledgement of same.

Congratulations, JPS! You are on the ball!

I am, etc.,


1 Main Street

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