Go, JPS, go!
The Editor, Sir:
I had a similar experience to that of Graham Serjeant as outlined in his letter to the editor (March 25) about JPS's non-notification disconnection of service practice.
On the morning of March 9, the electricity supply to my apartment went off.
Assuming it was an area-wide power cut, I patiently waited for its restoration. Later in the afternoon, with the power still off, I came to realise that it was only my apartment that was affected - for nonpayment of my electricity bill. To that moment, I had not received a bill or a notice from JPS that payment was due, much more overdue.
Because of my absence from the country for a period of time during the year, I am accustomed to making lump-sum payments in advance to the JPS to cover bills in my absence. As a matter of fact, at the time of the disconnection, there was still a credit balance (approximately $2,900.00) reflected on my account. Nevertheless, the JPS exercised its monopoly power and cut off my power supply without notification.
I have written a letter of complaint to Damion Obiglio, CEO of JPS but, to date, I have not received an acknowledgement of same.
Congratulations, JPS! You are on the ball!
I am, etc.,
CLINTON A. LEWIS
1 Main Street