Thu | Feb 2, 2023

Showing hospitality to one and all

Published:Thursday | April 8, 2010 | 12:00 AM

Hi, neighbour! Operators in the hospitality industry will tell you that the more hospitable they are, the more business they are likely to attract. Hospitality exists where kindness is mingled with delightful service.

It is highly likely that guests will not only return but will also bring along a friend or relative the next time around. Deliver quality service and the guest will do the rest. An economic and effective way to boost profit indeed!

Hospitality must also be seen as the mainstay of all industries, organisations, institutions and companies, especially in an environment where people can pick, choose and refuse where their money is spent.

People always want to be treated kindly. They will walk away from wherever they are mistreated, never to return.

There is a particular supermarket to which a particular couple would never return. Why? The wife, a regular customer, got to the supermarket just in time to see the security officer closing the door and pleaded with him to allow her to pick up a much-needed item. He refused. Guess we'll never know the extent to which that show of inhospitality might have hurt that business. Wish them well.

Social duty

Hospitality is part of our social duty to each another. This is so whether or not a financial reward is involved in a transaction. It's a matter of doing for others what we would want others to do for us. It is one of those divine imperatives that can hold a family, a community or a country together.

What if we started treating life like a business, where our success was dependent on the kind of service we delivered? Are you seeing how different things would be around here? We would certainly be on our Ps and Qs. We would be more open to others and their points of view. We would have frequent giveaways and appreciation days to ensure that we attract clients and their friends and families.

We would embrace almost everyone, despite their circumstances. Their beliefs would be of little concern to us as long as their money was coming into our coffers. Ultimately, I guess, we would be far more tolerant of one another because we would be of far more value to one another! All of this, however, would be for selfish motives, which would destroy human relations.

I, therefore, ask us to consider this: let's not treat life like a business. Let's treat one another like family - eating from the same pot, contributing to the well-being of all and watching the backs of one another. Could we ask for a better display of hospitality?

We ask you again to help bear the burdens of those below as we seek to showcase Jamaica as a hospitable place.

To help, call 906-3167, 884-3866, 373-7745 or 299-3412; or email and we will make the link. Those who desire to help us with our financial obligations may make deposits to account 351 044 276 at the National Commercial Bank (bank routing password: JNCBJMKX); or send donations to Hello Neighbour, c/o 53 Half-Way Tree Road, Kingston 10.

Silton Townsend, better known to Jamaicans as 'Maas Gussie', is an actor and charity activist.

Opportunities to help neighbours:

1. Annette, Kingston, has painful knees and has extreme difficulty walking; not able to afford surgery at this time. She's asking neighbours for assistance in starting a small business.

2. Marcia, Kingston, unemployed; asking for assistance in selling seasoning to generate an income for herself and family.

3. Tamara, Clarendon, whose daughter has cataracts in both eyes. Surgery required costs $80,000; appealing to neighbours for help.

4. Donette, St Andrew, unemployed; husband also unemployed. They have four children. She's asking for help in acquiring a used sewing machine to generate an income.

5. Simone, appealing to neighbours for assistance in acquiring a wheelchair for her neighbour who lost her leg.

6. Jacqueline, St Catherine, despe-rately needs a bed base for her four children.

7. Tisha, Kingston, asking for help with a twin stroller.

8. Leon, St Catherine, 52-year-old sickle-cell patient; is in need of a bed.

9. Sharon, St Andrew, mother of three, caring for husband, and mother who are not well and in need of adult diapers. Family needs food, clothing, help with schooling.

10. Unemployed neighbour trying to generate an income, asking for a computer.

Thanks to these neighbours:

1. Nadine for donating a foot spa to a neighbour who needed to start a little business.

2. Sister Harvey, New York, for contributing food and clothing to several Jamaicans.

3. Mr Graham, St Andrew, for transporting household items for a St Catherine resident free of cost.

4. Mrs Watson, for donation of lunches to persons with financial challenges.

5. A kind neighbour who donated several packs of adult diapers.

6. Cynthia, St Ann, for offering an electric stove to a neighbour.

7. Paulette, for her kind donation of children's clothing.

8. A neighbour, St Catherine, for offering a stroller.

9. Norma, St Catherine, for donating clothing.

Let's not treat life like a business. Let's treat one another like family - eating from the same pot, contributing to the well-being of all and watching the backs of one another.