Mon | Jun 14, 2021

Poor service by police

Published:Monday | April 30, 2012 | 12:00 AM

THE EDITOR, Sir:

Devon Dick's column ('Babylon police') on Thursday, April 26, touched me to the core and caused me a great sense of sadness. I, too, have been on the receiving end of police ill-treatment - as if you are not human or worthy to talk with them.

I am originally from western Kingston, born and bred, and grown. During that time, I had to go to police stations and the remand centre to find out why either or both of my brothers had been randomly detained. Neither of my brothers was a gang member; one was going to school, and the other had a job by the wharf, which he had to go back and beg for on numerous occasions because he didn't turn up because the police swooped down.

Not applicable

But when I went to talk with them, they tried to treat me like I was a stupid and illiterate, even though I had a better command of the English language than they did.

One policewoman even said to me that I should 'talk normal'. I said I am. She then proceeded to inquire if I don't speak Patois, to which I replied: "Only with my close friends, and it is certainly not applicable in such a setting as this." She got furious and told me I had to wait. I waited for more than four hours until I called someone I knew in the army, and that is how I got my brothers out.

I believe most Jamaican police lack customer service skills. I shouldn't have to grovel and beg to get proper service; it should be expected. Whenever I go to the police station to make an inquiry in a civil manner, I should be greeted, "How may I be of help to you?" Instead, I am treated with disgust, as if I don't deserve to be alive.

Thanks, Rev Dick, for voicing you concern and raising an issue that you can clearly see has scarred so many Jamaicans, including me.

RACQUEL GRIZZLE PALM

racquel.grizzle.palm@computershare.com

Pittsburgh, Pennsylvania