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Summer travel: What airline passengers need to know

Published:Friday | May 25, 2012 | 12:00 AM
Passengers waiting to be checked in.


This is the final in our series on what passengers who are travelling overseas this summer need to know about baggage allowed, travel with children, and special needs for the disabled.

We hope you found them useful and have paid close attention so that you are not embarrassed when you get to the check-in counter.

Baggage Allotment: Each customer can take two pieces of checked baggage, subject to applicable fees. Checked baggage should not exceed 50 pounds (23 kg) each and a maximum outside dimension of 62 inches (157 cm) each. Additional checked bags exceeding allowable weight/dimension are subject to additional fees. Outside total dimensions are equal to the width, height, and depth of the bag.

Fees apply at any point where bags are checked. For one or more connections, bags will be checked to your final destination, and the fee from your origin to your destination will apply.

For a trip that includes voluntary stopovers, bags will be checked to your stopover point, where you will collect them. When you resume travel, check your bags again, pay applicable fees from the new point of check-in to the destination.

Checked Baggage: Some customers are exempt from certain service fees indicated below (bags must meet weight and size restrictions):

MileagePlus, Premier Platinum, Premier Gold and Premier1K members; United Global Services members; and Star Alliance Gold members get up to three checked bags free.

United MileagePlus Premier Silver and Star Alliance Silver members get one checked bag free.

United BusinessFirst, United First, United Business and United Global First customers get up to three checked bags free.

United Airlines Presidential Plus and MileagePlus Club Card primary Card members get their first and second checked bags free.

MileagePlus Explorer and OnePass Plus primary Card members get their first checked bag free. See: for details.

Any customers travelling on full-fare United Economy tickets get up to two checked bags free.

Active US military personnel and their accompanying dependents, not travelling on official business, get up to three checked bags free.

Customers travelling with MileagePlus Premier members or dependents travelling with active U.S. military personnel are also exempt as long as they are travelling in the same reservation. This exemption will not apply to group reservations including 10 or more customers.

Additional Baggage: If your baggage needs require you to check additional baggage, or baggage that is over the listed size and weight, the service fee is between US$100 and US$200 per bag to check excess baggage, as long as the bag meets the weight and size requirements. If your bag exceeds the weight and size requirement, you will also be asked to pay more for overweight/oversized baggage.

Excess Baggage: Customers who travel in United Economy with checked baggage weighing more than 50 pounds (23 kg) and not exceeding 70 pounds (32 kg), will be charged at the rate of up to $200 per piece depending on the destination. Baggage weighing from 71 pounds (32 kg) to 99.9 pounds (45 kg) will be charged up to $400 per piece, depending on the destination. These charges are in addition to any charge assessed for additional or oversized baggage. Baggage weighing 100 pounds (45 kg) or more will not be accepted as checked baggage.

Special arrangements for children

Children: Children under age two travelling within the United States with a parent/adult over 18 can travel on the adult's lap free. Only one of two or more children under age two travelling with the same adult may travel on the lap. Additional children must purchase a seat.

Children under age two travelling internationally without a seat must purchase a ticket and are subject to infant fares and taxes. When making a reservation, indicate you are travelling with an infant, regardless of your destination.

Children unable to sit upright with the seat belt fastened must travel in an FAA-approved infant seat if not being held by an adult. United does not provide infant seats. It must be secured in an aircraft seat. It cannot be held in an adult's lap and must remain properly secured to the aircraft seat at all times. Infant seats cannot be used in an exit row or in the row immediately before or after an exit row. Purchase tickets for children who are over two years old.

Mobility Accommodations: Transportation is provided to customers requiring additional assistance such as the disabled.

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