Disgraceful service at Cornwall Regional
THE EDITOR, Sir:
Some days ago, I read an interesting letter written to Minister of Health Dr Fenton Ferguson concerning the disgraceful service that many persons have been receiving at the Cornwall Regional Hospital.
I visited the hospital recently and was disappointed at the disgraceful service that I received. I visited the emergency department at 7 a.m. and waited more than five hours, just to be seen by a doctor. Then I spent another four hours going through an x-ray process, making it a total period of nine hours spent at the hospital. I lost the entire day from school where I am teacher.
The service I received was terrible, and I am publicly demanding that the health minister visit the hospital to see first-hand what is going on there. As an educator who has taught at a public school in the state of New York on two separate occasions, I am well aware of what an outstanding hospital should be and the level of service expected at such a large government-operated institution.
When citizens visit hospitals such as Cornwall Regional, we expect to be treated with respect and to receive the professional medical treatment that we deserve. Why do patients who are staying at the hospital have to bring sheets, pillows and soap to the wards?
We need better service.