Sat | Jul 24, 2021

Outstanding service from Digicel's Rayon Whittaker

Published:Wednesday | June 18, 2014 | 12:00 AM


I am writing to you regarding Digicel technician Rayon Whittaker, who has offered me the best customer service since I have been in Jamaica this year!

I am British and have been having problems with the transition from the United Kingdom to Jamaica, especially when dealing with corporations' customer service departments. However, Rayon Whittaker of Digicel was amazing in ensuring the problems we had were resolved. Not only did he solve our problems, he went out of his way to check on all aspects of the 4G broadband in our office.

This may seem small, but if Jamaica trained more people with great customer service as Rayon, problems would be solved quicker and many corporations would retain customers instead of losing them.