Tue | Dec 12, 2017

Conduent to hold invitation-only job fair

Published:Sunday | September 24, 2017 | 12:17 AMAvia Collinder
Leroy Reid, CEO of Conduent Jamaica.

Business process outsourcing firm Conduent Jamaica says it needs 300 workers and will be holding a job fair for pre-selected applicants, in a departure from its open-door invitations last year that resulted in the company’s complex being swamped with jobseekers during that recruitment drive.

Then, thousands of Jamaicans arrived in St Catherine from all across the island, some of whom became ill as the day progressed, having descended on Conduent from daybreak.

This time around, the BPO operator will not be publishing the date of the job fair.

On Thursday, Robert Corbishley, Conduent Inc’s London-based European PR Manager for Marketing and Communications, with oversight for Jamaica, said the job fair was part of the company’s normal recruitment efforts, but this time it would be by invitation only.

“We are seeking to recruit 300 customer care associates. The job fair is an invitation only event and, as such, we have not disclosed the date or location of the event,” he said.

Applicants for the 300 positions are required to submit their resumes online by October 6. From there, Conduent will compile a list of candidates to be invited to the job fair for interviews, Corbishley told Gleaner Business.

In one job fair held by the company in September 2016, applicants from parishes as far away as St Elizabeth were processed at the company’s Naggo Head, Portmore centre. The jobseekers snaked in long lines and waited for hours in the blazing sun.

Conduent’s target at the time was 1,000 hires for its operation in Kingston and 1,500 for Montego Bay.

The company is recruiting once again because it plans to expand services in the final quarter of this year.

Those plans were previously disclosed by Leroy Reid, who was promoted to CEO of Conduent Jamaica earlier this year.

Corbishley did not respond to queries as to why the new workers were needed, and the company’s growth prospects for the coming year.

Conduent Jamaica employs 6,500 people at 11 call centres. Jamaica is Conduent Inc’s fourth largest operation, following the United States, India and the Philippines, the company said in a statement. Its global workforce is around 130,000.

Conduent provides business services, technology and expertise which it says that enables workplaces, ranging from small businesses to large global enterprises to simplify the way work gets done. It provides support for corporations operating in industries such as health care, pharmaceuticals, telecommunications, retail, transportation, and high-tech services.

Applicants for jobs at Conduent Jamaica must, at minimum, have a school-leaving certificate at the secondary level or HEART Level II certification.

The BPO operator said the type of work performed by the team members in Jamaica includes technical support, administrative assistance, insurance claim processing, finance and accounting, payroll services, and transaction processing.

avia.collinder@gleanerjm.com