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Scotiabank customers file complaints as ATM fraudsters strike, police urge vigilance

Published:Monday | January 30, 2017 | 12:15 PM

There are growing concerns that the accounts of Scotiabank customers are being hacked by fraudsters who have stolen their banking information.

On Saturday at least five customers of Scotiabank Jamaica turned up at the Matildas Corner Police station to file complaints.

It’s understood that the victims have lost hundreds of thousands of dollars.

Head of the Organised Crime Investigative Division (OCID), Assistant Commission of Police, Clifford Chambers, says there has been an uptick in financial fraud at automated teller machines (ATM).

ACP Chambers says fraudsters continue to use electronic devices to steal information from persons who use ATMs and then withdraw money from their bank accounts.

While stressing that the police are investigating these crimes, he’s urging Jamaicans to heighten their awareness when they use ATMs.


ACP Chambers says a meeting between OCID and representatives of financial institutions is to be held tomorrow to discuss additional strategies to tackle the problem. 

When contacted Scotiabank's Communications Unit asked for the questions to be emailed.

However, up to news time, there was no response.