Monday | March 2, 2015

Some Air Jamaica services to be outsourced

Published:Friday | October 22, 2010

Janet Silvera, Senior Gleaner Writer

WESTERN BUREAU:

Caribbean Airlines Limited (CAL) is considering a plan to outsource Air Jamaica's ramp operations and cargo services in the tourism capital Montego Bay, St James, The Gleaner has learned.

The Trinidad-based organisation is reportedly now in talks with AJAS Jamaica Limited and Jamaica Dispatch Services Limited.

AJAS currently handles flights for some of the major carriers that fly here, including Delta, JetBlue, WestJet, Air Transat, Condor and Sun Wing. Jamaica Dispatch Services has had a long relationship with Caribbean Airlines and currently handles the carrier's Kingston passengers.

The news come weeks after CAL asked Air Jamaica staff to reapply for their current positions, and days ahead of the end of their six-month contract. The deadline for reapplying was October 11.

It is not clear what will happen to customer service agents in the Second City, but sources told The Gleaner that they have been called for interviews next Monday and Tuesday, October 25 and 26, respectively.

Efforts to get a comment and confirmation from CAL's head of corporate communications, Laura Asbjornsen, were unsuccessful.

However, earlier this week, the communications head confirmed to The Gleaner that her company was moving ahead with integration plans in response to questions related to suggestions that Air Jamaica's Toronto offices were being closed.

She denied reports of the closure, instead calling the move the consolidating of operations.

janet.silvera@gleanerjm.com