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It's Xerox now - E-Services name retired

Published:Wednesday | July 25, 2012 | 12:00 AM
ACS/E-Services operation at Naggo Head, St Catherine. New owner Xerox said it has retired the old brand. - File

Kevin Lightfoot said the name ACS-E-Services has been officially retired and that the Jamaican and St Lucian operation is to be referred to by the name of its parent company.

"The ACS name was retired earlier this year and we go by Xerox now," said Lightfoot, the vice president of corporate communications at Xerox.

Lightfoot, a former communications head at Affiliated Computer Services Inc, stepped into the larger role at Xerox following the acquisition of ACS.

In late 2009, Xerox bought the Dallas-based ACS, parent of the Jamaican company E-Services, for about US$5.75 billion in cash and stock. The result was a US$22 billion business combining printing and copying services with information technology and outsourcing.

This deal was struck just six months after ACS paid about US$85 million for E-Services Group, then principally owned by Jamaican Patrick Casserly.

ACS, whose revenues reached US$65 million over one year to February 2009, then had some 1,600 clients on payroll.

On the eve of its second anniversary in Jamaica, Xerox's Lightfoot did not provide an update on turnover for Caribbean operations.

Xerox, which is led by CEO Ursula Burns, advised on July 20 that its expectations for the second-quarter was net income of US$365.8 million, or 26 cents a share, on flat revenue of US$5.59 billion.

Burns and her associates have guided the company more into services recently. In the first quarter 2012, the segment accounted for 51 per cent of total revenue of J$5.5 billion, compared with 47 per cent a year earlier.

Burns said last week that services will continue to be the growth engine of the company.

Xerox is also betting on its cloud-computing business,which helps businesses to deploy and manage on or off-premise private clouds; and also offers cloud-based disaster recovery and mobile device management services.