Tech business

Keeping employees connected using CUG

Within a business, mobile communication among employees and employers can rack up a pretty penny. Many business owners have found closed user groups (CUG) to be very effective in cutting back on monthly mobile communication expenditure and have glorified the option available to them to fashion this group-calling feature according to their fiscal budget. A CUG also enables one to set up a communication chain within any organisation and offers the subscriber the flexibility to add as many employees as needed to the group. What is a CUG? It is a group of mobile telephone subscribers who can only make and receive call from members within the group at a lower rate than regular calls. Thinking of a CUG for your business? Here are some basic tips that should be helpful.

STEP 1: IDENTIFYING THE NUMBER OF USERS FOR YOUR CUG

Do a count of the total number of persons that will be a part of your closed user group. For some telephone companies, the more members you have on your CUG the lower your telephone expense will be. A CUG requires a minimum of five members on any active account and allows the subscriber to expand the group as desired.

STEP 2: FINDING THE BEST NETWORK CARRIER

When choosing a network carrier, one must think about shopping around for the network with the more affordable pricing plans and options. You will also need to look into the reliability, speed and overall service coverage of the telephone company being considered. LIME Jamaica offers complimentary handsets for all parties of each CUG which is a big bonus saving for business owners/organisations looking to sign up.

STEP 3: SUBSCRIBING FOR YOUR CUG

Be sure to speak with a consultant specialising in this department to advise you of the capabilities of the CUG plan. Upon subscription, you will be required to sign a contract for your CUG plan. Remember to read through the terms and conditions of this agreement, and don't be shy to ask your representative to walk you through these terms.

STEP 4: KEEPING UP WITH BILL PAYMENT

It is imperative to keep up with payments for your CUG to avoid disruptions in day-to-day communication among the members of your group. LIME CUG customers are afforded the luxury of payment flexibility suited to their schedule. Payments may be made via the LIME electronic portal, the LIME Contact Centre, LIME stores islandwide or your closest Bill Express.