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Digicel hunting 'large' number of recruits; launches mobile service in new market

Published:Sunday | January 11, 2015 | 12:00 AM

Avia Collinder, Business Reporter

Telecommunications company Digicel, which has launched a new recruitment campaign, says it is upsizing its Jamaican services.

Digicel Group head of public relations Antonia Graham also confirmed on Monday that the company has entered a new market in the Eastern Caribbean - the island of Montserrat, but declined to disclose the investment, which she said was commercially sensitive information.

"We launched mobile services in Montserrat on December 29 with full 4G coverage ...," said Graham.

"This complements the cable TV service which we offer through CCC (Caribbean Cable Communications Holding Limited), which we acquired some months back," she said.

Digicel owns cable TV assets in six markets, including four in the Caribbean - a business line it began building out in this region just over a year ago.

The population of Montserrat is approximately 5,000 people, with Graham noting that about 7,000 people left between 1996 and 1997 when the volcanic activity resumed and destroyed the southern half of the island.

Digicel Group's customer base is approximately to 13 million in 34 markets spanning this region and the Pacific.

The company, which employs more than 1,000 persons in Jamaica, is looking to grow that pool. Its ads say it is seeking "a large number of top candidates to fill vacancies across our expanding networks". Digicel is seeking sales and technical services staff with either high school or tertiary level qualifications, but has not disclosed the number of new employees it plans to hire.

"As an evolving brand, we are always expanding our operations so that we can continue to provide our customers with the best technology, service and even more value. 2014 was a very good year for us and our customers, in that we completed a number of expansions across our operations," said Jacqueline Burrell-Clarke, public relations manager for Digicel Jamaica.

Burrell cited ICT service growth in 2014, including the launch Digicel's underground fibre network as well an increase in its 4G Mobile network "to now 92 per cent population coverage".

"Plans are now underway to continue with these and other expansions across the business, with ICT and 4G Mobile being among our key focus areas for 2015," she added.

Burrell-Clarke notes that 95 per cent of Digicel Jamaica's staff are Jamaicans. The telecommunications company is owned by Irish billionaire Denis O'Brien.