THE EDITOR, Madam: Kristen Gyles has rightly diagnosed Jamaica’s bureaucracy as a chokehold on productivity, but her analysis invites a deeper probe into the cultural myths that sustains it. When we brand Jamaicans as a ‘chilled’ people, we invoke an exported image: unbothered, easy-going, slow to anger, quick to laugh, “irie and mellow”. Yet physiologically and structurally, much of our lives pulse at the opposite pole.