Fri | Aug 17, 2018

JPS launches prepaid electricity service islandwide

Published:Sunday | September 11, 2016 | 6:49 PM

The Jamaica Public Service Company (JPS) has officially rolled out its pre-paid electricity service across the country.

In a statement this afternoon, JPS Vice President of Customer Service and Communications at JPS Keith Garvey said the new service dubbed, Pay as You Go are for customers who want to manage their electricity costs and keep track of their energy use.

According to the light and power company, residential and small business customers who switch from post-paid to pre-paid electricity consumption typically experience savings of between 35 per cent to 50 per cent.

The JPS explains that the system works by installing a Customer Interface Unit in customers' homes. The unit allows them to top up credit and to view their available balance.  The unit will also indicate when customers are low on credit so that they can top up on time.

The JPS says customers in need of emergency top-up may call the JPS Customer Care Centre for an advance on credit.  

The Pay As You Go service was first piloted in 2015, with a small test group in Portmore, St Catherine.  The service was then extended to the Corporate Area for more rigorous testing.

Pre-paid electricity services are available in several other countries around the world, including the United States, South Africa, Argentina and the United Kingdom.