Sun | Jan 25, 2026

Some 1,500 jobs at new IBEX BPO Portmore location

Published:Saturday | July 8, 2023 | 4:01 PM
Minister of Industry, Investment and Commerce, Senator Aubyn Hill (third left) and Chairman, Portmore Holdings Limited, Gordon Tewani (centre), cut the ribbon to open IBEX Global Jamaica’s new facility located in Building Two at the GTECH Park in Portmore, St Catherine, on July 5. Joining them (from left) are Member of Parliament, St Catherine East Central, Alando Terrelonge; Chief Executive Officer, Strength Construction Limited, Carelene Bailey; Tewani's wife, Diana Tewani; Senior Vice President of Operations and Jamaica Country Manager, IBEX Global, Tamara Ricketts-Brown, and Councillor for the Waterford Division, Fenley Douglas.

Business process outsourcing (BPO) company IBEX Global Jamaica opened its new location in Portmore, St Catherine, on Wednesday, with  an additional 1,500 jobs created in the sector. 

The state-of-the-art complex, which occupies 80,000 square feet of space, is located in Building Two at the GTECH Park.

It is the second of three buildings occupied by IBEX Global at the site. The company now has five locations across the island.

Minister of Industry, Investment and Commerce, Senator Aubyn Hill, welcomed IBEX Global's expansion. He said BPO “is probably the fastest growing sector in the country… . We grew 20 per cent all through the years of the pandemic and before that”.

“According to the latest statistics, the BPO or the global digital services sector in Jamaica employs 60,000 or more people… today, this is a momentous occasion as it marks another milestone in our journey towards becoming a global leader in the sector,” Hill said. 

The BPO sector provides a range of digital services, including customer care, technical support, accounting, advisory support, human resources and more.

For his part, Member of Parliament for St Catherine East Central, Alando Terrelonge, said the Government is committed to providing the necessary infrastructure requirements to enable Portmore to become the 15th parish and a prime location to do business.

Meanwhile, Senior Vice President of Operations and Jamaica Country Manager at IBEX, Tamara Ricketts-Brown, said the entity continues to recognise Jamaica's “immense potential [which is] fuelled by the exceptional talent and unwavering passion of its people”.

“With a workforce exceeding 6,000 dedicated individuals, we remain committed to fostering business growth and establishing Jamaica as the premier business services and technology hub of the Caribbean,” she said.

-JIS News

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