Vandals damage Flow cables in Stony Hill, Red Hills area in St Andrew

Flow is reporting that the disruption in service being experienced by customers in Stony Hill, Red Hills and surrounding communities is due to an act of vandalism that caused extensive damage to its network infrastructure on Wednesday morning.

The company says several fibre lines and cables were damaged in the incident, disrupting broadband, landline and cable services for customers in the affected areas.

It says its technical teams are on the ground assessing the extent of the damage and carrying out repairs to restore services as quickly and safely as possible.

Flow is strongly condemning the deliberate damage to its network and says the incident highlights the broader threat posed by vandalism to Jamaica’s critical telecommunications infrastructure.

The company is renewing its call for stronger laws, meaningful penalties and consistent enforcement to deter those who deliberately target telecommunications networks.

“Telecommunications infrastructure is critical national infrastructure. When it is damaged, the impact extends well beyond individual customers, as it disrupts communities, businesses and essential aspects of everyday life,” said Danielle Savory, Senior Manager, Communications, Flow.

“Protecting these networks must be treated as a national priority, and there must be meaningful consequences for those who deliberately put connectivity and communities at risk,” added Savory.

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