NWC implements tropical storm preparedness measures, customers urged to store water
Published:Thursday | October 23, 2025 | 2:04 PM
The National Water Commission (NWC) says it has activated its emergency response and preparedness measures as Jamaica braces for the possible impact of Tropical Storm Melissa.
The NWC says it has moved swiftly to secure critical infrastructure and ensure that essential water supply and wastewater services remain operational during the weather event.
Among critical preparatory steps undertaken by the NWC include lifting of all water supply restrictions and the mobilization of technical and emergency response teams to monitor and safeguard facilities.
Further, heavy equipment, including water trucks and backhoes, has been prepared or placed on standby in regions where contractor support may be required.
Additionally, generators have been tested, refuelled and are ready for use in the event of power interruptions.
The NWC says storage tanks are being filled and secured to support post-storm recovery and that vehicles have been fuelled and positioned on higher ground in flood-prone parishes.
In addition, the NWC’s operations teams are working in close coordination with national and local emergency agencies as part of the broader national preparedness effort.
The public is being reminded that the shutdown of some of the NWC’s systems may become necessary depending on the impact of Tropical Storm Melissa.
Therefore, the commission is urging customers to take the necessary precautions by storing an adequate supply of water for at least three days in clean, covered containers.
Customers are also reminded that major leaks, broken mains or service disruptions can be reported through the NWC’s Contact Centre at 888-225-5692 (CALL-NWC) or via the NWC’s mobile app.
The NWC will continue to monitor the progress of Tropical Storm Melissa and provide updates as the situation develops.
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